Nurse Practitioner

Company Summary

At Members Health Co, we believe the future of healthcare looks a lot like its past—when your neighborhood doctor truly knew you, advocated for you, and focused on prevention, not billing codes. By removing the middlemen and restoring direct doctor-patient relationships, we deliver faster access, better outcomes, and an affordable membership model that prioritizes people over paperwork. In addition to preventive bloodwork, comprehensive primary care, and at-cost pricing for pharmacy, urgent care, and same-day imaging, we offer a full suite of no-markup wellness services including IVs, aesthetics, massage therapy, and farm-fresh meal preps. Our mission is to make healthcare personal, transparent, and accessible by cutting out the middlemen and sales-driven approaches to wellness; instead, our physician-led approach focuses on you and your health to save money, time, and improve health outcomes.

Position Summary

The Nurse Practitioner serves as a core care provider within a physician-led model and plays a central role in delivering high-touch, relationship-centered primary care. This position independently operates a satellite Members Health Co clinic with ongoing remote physician oversight, while upholding the practice’s high standards for communication, clinical judgment, and member experience.

The Nurse Practitioner is responsible for managing a personal patient panel, providing comprehensive primary care services, and ensuring that every clinical and non-clinical touchpoint reflects the warmth, attentiveness, and proactive support that define Members Health Co. This role combines a high level of clinical autonomy with structured collaboration and requires strong alignment with the company’s tiered clinical philosophy, documentation standards, and service-first mindset.

Duties and Responsibilities include but are not limited to:

● Provide comprehensive preventive, acute, and chronic primary care to a concierge-style patient panel (anticipated panel of approximately 400 members, subject to change).
● Order, interpret, and follow up on labs, imaging, and diagnostics in alignment with Members Health Co clinical protocols.
● Deliver timely, thorough, and patient-friendly explanations of results with clear next steps.
● Apply the Members Health Co tiered philosophy of care: lifestyle optimization first, evidence-based supplements second, and medications when clinically appropriate.
● Provide in-person and virtual visits while coordinating care with the supervising physician for complex or escalated cases.
● Interpret InBody composition scans and incorporate findings into individualized treatment plans.
● Communicate with Members via Spruce and email promptly and professionally using Members Health Co–approved language standards.
● Maintain same-day responsiveness for routine inquiries and acute needs.
● Provide timely, balanced responses after hours and on weekends for clinically relevant concerns.
● Demonstrate warmth, attentiveness, and strong emotional intelligence in all patient interactions.
● Ensure each Member feels known, supported, and proactively followed throughout their care journey.
● Operate a satellite Members Health Co clinic with daily clinical autonomy, supported by onsite operations staff and remote physician oversight.
● Oversee daily clinic readiness, supply needs, and general organization.
● Maintain clinic aesthetics, orderliness, and a welcoming environment consistent with the Members Health Co brand.
● Coordinate scheduling, referrals, and follow-up workflows per company guidelines, including communication with specialists, pharmacies, and imaging services when needed.
● Complete clinical documentation on the same day whenever possible and maintain accurate, detailed charts.
● Follow all Members Health Co documentation templates, messaging guidelines, and follow-up structures.
● Participate in chart review by the supervising physician, with full review during the first 30 days and a minimum of 25% of charts reviewed thereafter.
● Participate in structured onboarding, including orientation, shadowing, clinical pathway training, and communication role-play.
● Assist in the development of clinical onboarding and training materials for future providers as the company grows.
● Maintain active licensure, certifications, DEA registration, and all required compliance standards.
● Appropriately discuss IV therapy, supplements, scans, and wellness services in a patient-centered, non-sales-driven manner.
● Maintain patient confidentiality and safeguard all sensitive information.
● Ensure compliance with all relevant healthcare regulations (e.g., HIPAA, OSHA, state and federal requirements).

Working Hours and Location

The standard in-person workweek shall be Monday–Friday from 7:30 a.m. to 4:30 p.m. The Clinical Provider (Nurse Practitioner) is expected to be onsite unless otherwise arranged and approved.

The primary place of work will be the assigned Members Health Co clinic location.

Availability outside of regular business hours is necessary for clinically appropriate patient communication. The Nurse Practitioner must remain reachable by mobile phone on weekends for patient questions or follow-up, with timely but balanced responsiveness.

Skills & Qualifications

● Active Tennessee Nurse Practitioner license and DEA registration.
● Prior experience in primary care, concierge medicine, or a related clinical setting preferred.
● Strong written and verbal communication skills with warm, patient-centered delivery.
● Ability to work autonomously while maintaining close alignment with the supervising physician.
● High level of professionalism, discretion, and a member-first mindset.
● Comfort with technology, EMR use, Spruce, and digital communication platforms.
● Ability to problem-solve, prioritize tasks, and thrive in a fast-moving, service-focused environment.

Time Off & Leave Expectations

● PTO should be arranged at least 30 days in advance. The Nurse Practitioner is responsible for coordinating coverage of their office number with other providers and/or clinic staff during time off.
● Maternity leave consists of 12 weeks away from clinical duties, followed by a gradual reintroduction to communication if desired, with in-clinic responsibilities resuming upon return.

Confidentiality & Professional Conduct

The Nurse Practitioner must maintain patient confidentiality, safeguard all sensitive information, and comply with HIPAA, OSHA, and all applicable healthcare regulations.

NOTE: Members Health Co is a young, growing and evolving business, and certain roles and workflows may continue to take shape over time. The Company reserves the right to modify job expectations and duties as needed to support the needs of the business and its Members. Any changes to job duties will be discussed and reviewed by both parties with mutual agreement prior to implementing any changes. A 30-day transition period will follow any updates to duties to allow for adjustments and alignment as needed.